What does RMA stand for in Magento?

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RMA stands for Return Merchandise Authorization in Magento, which is a crucial process in eCommerce that allows customers to return products that they have purchased. This process provides a structured way for merchants to manage returns, ensuring that they can efficiently handle customer service issues related to returns and refunds.

In Magento, the RMA process involves several steps, such as obtaining authorization from the merchant before the customer can return a product. This helps to prevent fraud and ensures that returned items are handled properly according to the store's return policy. A well-implemented RMA process can improve customer satisfaction, streamline operations, and reduce losses associated with returns.

The other terms listed do not accurately reflect the standard terminology used in the context of product returns in eCommerce. While they could imply some form of return management, they do not specifically refer to the recognized process of handling product returns as defined by the term RMA.

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